Customer backlog
Skills and priority matrix
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DELIVERY PRACTICE · Outstaffing and outsourcing
An IT team aligned with the task
We add specialists through outstaffing or take ownership of an IT function through outsourcing, with clear roles, SLAs, workload management and accountability for outcomes.
Year2026Timeline8 weeksProduct company · team augmentation during scale-up
Initial situation
Projects and live environments that need additional expertise or a permanent engineering team
Several products launched at once and permanent hiring could not supply developers, security engineers and system administrators fast enough.
Architecture
An IT team aligned with the task
Shared delivery process
Developers, engineers and analysts onboarded
12 specialists
Unified task, review and acceptance rules
Metrics and knowledge
Substitution, reporting and knowledge transfer
Solution scope
Product company · team augmentation during scale-up
- Skills and priority matrix
- Developers, engineers and analysts onboarded
- Unified task, review and acceptance rules
- Substitution, reporting and knowledge transfer
Measured outcomes
Engineer’s comment
Specialists joined the customer process while Virtek retained backup capacity and shared engineering support, avoiding dependency on one person.
Customer testimonial
We added exactly the skills we needed, with reporting that shows the real contribution and utilisation of every area.
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