PRELIMINARY SELECTION
Service configurator
Build a service scope around your challenge
Answer a few questions to receive a baseline solution scope. An engineer will review it and clarify the project boundaries.
Direction
Where to start
Choose the primary challenge. Adjacent services can be added later.
Context
Scale and constraints
Project scenario
Choose a specific challenge within this direction. Each scenario has its own engineering work and recommended capabilities.
Direction, scenario and constraints form one connected configurationManaged IT infrastructure → Move IT to managed servicesOne team takes over support, procedures and operational ownership.
Scope
Refine the solution
The core scope is included. Select optional capabilities where needed.
Direction, scenario and constraints form one connected configuration14 services and work items in scope
Core scope · Move IT to managed services
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Core directionCurrent-state review and responsibility map
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Core directionWorkplace, server and network support
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Core directionMonitoring, maintenance and incident management
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Core directionSingle support desk and reporting
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From the selected scenarioInventory and secure access handover
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From the selected scenarioService desk, SLA and escalation setup
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From the selected scenarioTransition plan with no lost requests
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From your contextBottleneck assessment and phased modernization
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From your contextDeployment option comparison and engineering recommendation
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From your contextResilience, monitoring and recovery plan
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From your contextOperating procedures and service quality controls
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From your contextOne management scope for a single site
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From your contextPhased launch with checkpoints within the quarter
Optional capabilities
VIRTEK PROJECT
Project cart
Servers, UPS systems, workspaces and services in one engineering request…