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Devices, access and applications

Digital Workplace

We unite physical and virtual endpoints, endpoint management, secure access, enterprise applications and user support. Employees get a consistent experience in the office, at home and on the move, while IT retains centralized control.

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SOLUTION

Value

What your
business gets

Value

Fast and secure employee onboarding

Control

Consistent device and application standards

Flexibility

Less manual setup and fewer support requests

Outcome

A managed experience from any location

When it fits

Situations where the service creates value

We start with the operating situation, constraints and the result that must change for the business — not with a technology list.

Onboarding a new employee takes days and requires manual work across several systems.

Office, remote and mobile users receive inconsistent access, support and security.

Devices and applications are difficult to update, control and recover as one service.

Included in the solution

We assemble the required
configuration.

Standard workplace personas and builds

We define standard builds and policies for employee personas and automate workplace preparation, issue, replacement and return.

UEM, MDM and endpoint management

We centrally manage computers and mobile devices, configurations, encryption, updates and compliance.

Identity, SSO and secure access

We connect directory services, MFA and SSO and enforce contextual access to applications and data inside and outside the office.

Applications, collaboration and user support

We deliver applications and collaboration tools and link experience monitoring with support and user knowledge.

Delivery in detail

What we agree before work begins

Project boundary

We define user personas, device types, applications, collaboration channels, identity, access, security requirements and support boundaries. VDI is used only where the workflow justifies it.

Required inputs

Inputs include users and roles, devices and operating systems, applications and licenses, directories and MFA, network access, support history and current policies.

Acceptance

Acceptance follows user journeys: device issue and return, first sign-in, application delivery, remote work, recovery, blocking and support requests.

After launch

After transition we manage configurations, updates, policy compliance, user experience and workplace incidents under the agreed SLA.

Process

Three steps
to launch.

Personas

We map employee roles, working patterns, devices, applications and security needs.

Platform

We configure endpoint management, identity, access, applications and automation.

Service

We migrate users, measure experience quality and operate the workplace under an SLA.

Solution: Digital Workplace

We will design a consistent workplace
for employee roles and workflows

Discuss the digital workplace ↗︎